Refund policy
Operator: Qiang Xu (徐强), an individual operator based in mainland China. Support, billing and privacy: yuweijiuba@gmail.com. Version 1.0 · Effective: 14 October 2026.
1. Current status
TableMint currently offers a limited free beta. Public paid checkout is disabled, and using the free beta does not create a payment obligation. The following rules are the proposed paid-launch policy and apply only to actual purchases once paid checkout is enabled.
2. Unused packages
Request a full refund within seven calendar days after purchase if no credit from that package has been used. There is no subscription to cancel and no automatic top-up. Failed conversions do not use a purchased credit.
3. Used credits and exceptions
Used or partly used packages are reviewed based on the processing records and the issue reported. We do not promise a refund merely because a valid result needs manual review. We do not exclude mandatory consumer rights, duplicate or unauthorized charges, non-delivery, serious service failures or unused prepaid credits if we stop providing paid service.
4. How to request a refund
Email yuweijiuba@gmail.com with your order reference, purchase email and a brief explanation; do not send a full card number or sensitive source documents. We aim to acknowledge billing requests within two business days. We verify the original payment and eligible unused credits before initiating a refund through Waffo Pancake. Approved refunds return via the original payment route where supported; timing depends on the platform, payment provider and bank. Credits associated with a verified refund or dispute are suspended to prevent further consumption.
中文 · 退款政策
经营者：中国大陆个人经营者徐强（Qiang Xu）。客服、账单及隐私联系：yuweijiuba@gmail.com。版本 1.0 · 生效日期：2026 年 10 月 14 日。
1. 当前状态
TableMint 当前提供限量免费试用，公开付费结账未启用。使用免费试用不产生付款义务。下列为拟定付费上线政策，仅在付费结账启用后对实际购买适用。
2. 未使用的套餐
购买后七个自然日内，套餐中任何额度均未使用时可申请全额退款。没有需要取消的订阅，不自动充值。转换失败不消耗已购额度。
3. 已使用额度及例外
部分或全部使用的套餐结合处理记录和问题逐单核查，不仅因有效结果仍需人工核对就保证退款。不排除强制性消费者权利、重复或未经授权扣款、未交付、严重服务故障或付费服务停止时的未使用预付额度。
4. 如何申请退款
向 yuweijiuba@gmail.com 发送订单编号、购买邮箱及简要原因，不发送完整卡号或敏感原始文档。账单问题以两个工作日内确认收悉为目标。经核查原付款及符合条件的未用额度后，通过 Waffo Pancake 发起退款。平台支持时经原支付渠道退回；实际到账时间取决于平台、支付方和银行。已核实退款或争议所关联的额度会暂停，防止继续使用。